Resolved -
This incident has been resolved. After monitoring the situation for the past 1.5 hours, we are confident that Microsoft's Mitigation has worked. If you have any future issues, please contact Lakeside Support at support@lakesidesoftware.com.
Jan 25, 11:10 UTC
Update -
We are continuing to monitor for any further issues.
Jan 25, 09:50 UTC
Monitoring -
Azure Teams has remediated the issue as per the latest update.
Lakeside Services on SysTrack Cloud Edition - Germany are back to online. We are continuing to actively monitor the situation.
Tracking ID - VSG1-B90
https://app.azure.com/h/VSG1-B90/5287ef
Jan 25, 09:43 UTC
Identified -
The Incident is related to Azure Global outage on Networking Services. We are monitoring the status and we are in constant touch with Azure. We will share the next update as soon possible.
Jan 25, 09:17 UTC
Investigating -
We are currently investigating this issue.
Jan 25, 09:13 UTC
Identified -
We are currently investigating this issue.
Jan 25, 09:13 UTC
Update -
The Incident is related to Azure Global outage on Networking Services. We are monitoring the status and we are in constant touch with Azure. We will share the next update as soon possible.
Jan 25, 09:03 UTC
Investigating -
Lakeside Software is currently experiencing an outage related to SysTrack Cloud Edition impacting the below regions. The outage is currently impacting core cloud services. During this outage, users will not be able to use the SysTrack cloud UI, make API calls, or use third-party integrations that depend on the API. We're actively working on identifying the root cause and will resolve the problem as soon as possible. We apologize for the inconvenience and will provide an update as soon as all services are operational.
Jan 25, 08:52 UTC