All Systems Operational
Uptime over the past 90 days. View historical uptime.
SysTrack Cloud Edition - Germany Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.99 % uptime
Today
SysTrack Cloud Edition - Americas Operational
90 days ago
99.75 % uptime
Today
SysTrack API/UI Operational
90 days ago
99.77 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.73 % uptime
Today
SysTrack Cloud Edition - Canada Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Australia Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Insiders Operational
90 days ago
99.76 % uptime
Today
SysTrack API/UI Operational
90 days ago
99.76 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.76 % uptime
Today
Lakeside Cloud Edition - UK Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.99 % uptime
Today
SysTrack Cloud Edition - UAE Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - France Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.99 % uptime
Today
SysTrack Cloud Edition - Optum Operational
90 days ago
99.78 % uptime
Today
SysTrack API/UI Operational
90 days ago
99.8 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.77 % uptime
Today
SysTrack Cloud Edition - PWD Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - AB Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Lakeside Software Cloud - Planned Maintenance Jul 29, 2024 02:30-07:30 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 20. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of July 28 in the below regions.
Jul 19, 2024 - 14:36 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.
Jun 28, 2024 - 17:56 UTC
Lakeside Software Cloud - Planned Maintenance Aug 2, 2024 16:00-21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 2024 - 14:43 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 26. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of August 2 in the below regions.
Jul 19, 2024 - 14:42 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 26. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of August 2 in the below regions.
Jul 19, 2024 - 14:40 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.
Jun 28, 2024 - 17:58 UTC
Lakeside Software Cloud - Planned Maintenance Aug 2, 2024 16:00-21:00 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 26. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of August 2 in the below regions.
Jul 19, 2024 - 14:40 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.
Jun 28, 2024 - 17:59 UTC
Lakeside Software Cloud - Planned Maintenance Aug 3, 2024 05:30-10:30 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 27. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of August 3 in the below regions.
Jul 19, 2024 - 14:46 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.
Jun 28, 2024 - 18:00 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Lakeside Software Cloud - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 14:00 UTC
Update - Lakeside Software was prepared to deploy version 11.0 of SysTrack Cloud, including the SysTrack Intelligence Package, on July 20. However, in light of the global CrowdStrike event, Lakeside has decided to pause this previously scheduled release. We want to ensure our customers have time to recover from this unprecedented outage. The release will now take place on of July 27 in the below regions.
Jul 19, 14:10 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.
Jun 28, 17:53 UTC
Jul 25, 2024

No incidents reported.

Jul 24, 2024
SysTrack Cloud Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 19:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud in the below regions. Users may experience a brief disruption of services during the maintenance window.

Please reach out to Support@lakesidesoftware.com with any questions
Jul 23, 11:23 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
SysTrack Cloud – Availability Issues
Resolved - This incident has been resolved. Azure has identified the root cause and mitigated the issue. We apologize for the inconvenience, If you're still experiencing performance problems, please reach out to support@lakesidesoftware.com.
Jul 19, 07:36 UTC
Monitoring - SysTrack Cloud Edition has been fully restored for all customers after being temporarily impacted by the Microsoft Azure outage. Lakeside will continue to closely monitor our services for any residual issues from the Azure outage.
Jul 19, 07:11 UTC
Update - SysTrack Cloud Edition remains temporarily impacted by the widespread Microsoft Azure outage and some customers may still be experiencing issues. Microsoft has successfully initiated restoration of certain Azure services and is working to apply mitigation across all impacted resources. Impacted SysTrack Cloud customers should begin to see signs of recovery as additional Azure services are restored. Lakeside is continuing to treat this situation with the highest priority.
Jul 19, 06:27 UTC
Identified - Our service is experiencing interruption due to an issue with our service provider.
Jul 19, 06:26 UTC
Americas Full Outage
Resolved - This incident has been resolved. Azure has identified the root cause and mitigated the issue. We apologize for the inconvenience, If you're still experiencing performance problems, please reach out to support@lakesidesoftware.com.
Jul 19, 06:27 UTC
Monitoring - SysTrack Cloud Edition has been fully restored for all customers after being temporarily impacted by the Microsoft Azure outage. Lakeside will continue to closely monitor our services for any residual issues from the Azure outage.
Jul 19, 03:41 UTC
Update - SysTrack Cloud Edition remains temporarily impacted by the widespread Microsoft Azure outage and some customers may still be experiencing issues. Microsoft has successfully initiated restoration of certain Azure services and is working to apply mitigation across all impacted resources. Impacted SysTrack Cloud customers should begin to see signs of recovery as additional Azure services are restored. Lakeside is continuing to treat this situation with the highest priority.
Jul 19, 02:50 UTC
Update - We are currently monitoring the on going Microsoft outage. We will provide further details as soon Microsoft makes them available to us.
Jul 19, 01:36 UTC
Update - We are currently monitoring the on going Microsoft outage. We will provide further details as soon Microsoft makes them available to us.
Jul 19, 00:22 UTC
Update - SysTrack Cloud Edition is experiencing a service outage resulting from Azure's Central US Region wide outage reported here: https://azure.status.microsoft/en-us/status. MS Tracking ID: 1K80-N_8.
Jul 18, 23:13 UTC
Identified - Our service is experiencing interruption due to an issue with our service provider.
Jul 18, 22:40 UTC
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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