All Systems Operational

SysTrack Cloud Edition - Germany Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Americas Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Canada Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Australia Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Insiders Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
Lakeside Cloud Edition - UK Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.98 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - France Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.99 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Optum Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Intelligence Package Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - AB Operational
90 days ago
99.99 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.99 % uptime
Today
Lakeside Cloud Edition - WK2L90 Operational
90 days ago
100.0 % uptime
Today
Systrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Lakeside Software Cloud - Planned Maintenance Jul 25, 2025 16:00-21:00 UTC

Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review Cloud release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.

Posted on Jun 27, 2025 - 12:57 UTC

Lakeside Software Cloud - Planned Maintenance Jul 25, 2025 17:00-22:00 UTC

Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review Cloud release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.

Posted on Jun 27, 2025 - 12:55 UTC

Lakeside Software Cloud - Planned Maintenance Jul 26, 2025 12:00-17:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 01, 2025 - 15:33 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review Cloud release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.

Jun 27, 2025 - 12:58 UTC

Lakeside Software Cloud - Planned Maintenance Jul 28, 2025 02:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 01, 2025 - 15:34 UTC
Scheduled - Lakeside Software is updating SysTrack Cloud to a new version. This release will take place in the below regions. You may experience a brief disruption of services during the release. Once the update has finished, we recommend upgrading the agent.

You can review Cloud release notes on the Customers Support Portal

Contact Support@lakesidesoftware.com with any questions or issues.

Jun 27, 2025 - 13:00 UTC
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - This incident has been resolved.
Jul 11, 21:00 UTC
Update - We have seen no more DNS errors from our observability platform. If you're still experiencing performance problems, please reach out to support@lakesidesoftware.com.
Jul 11, 19:23 UTC
Monitoring - We are aware of some customers having access accessing SysTrack CE. Our third party (Network Solutions - DNS) provider implemented a fix and we are seeing improvements. We will continue to monitor the situation.
Jul 11, 17:48 UTC
Update - We are aware of some customers having access accessing SysTrack CE. We are working with our third party (Network Solutions - DNS) provider to fix their underlaying infrastructure issue.
Jul 11, 17:28 UTC
Identified - We are aware of some customers having access accessing SysTrack CE. We are working with our third party (Network Solutions - DNS) provider to fix their underlaying infrastructure issue.
Jul 11, 16:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:10 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud in the below regions. Users may experience a brief disruption of services during the maintenance window. No action is needed once the mainteance has concluded.

Please reach out to Support@lakesidesoftware.com with any questions

Jul 11, 18:09 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Postmortem - Read details
Jul 15, 15:57 UTC
Resolved - This incident has been resolved. If you need further support, please open a ticket at the customer portal (https://customers.lakesidesoftware.com/).
Jul 8, 20:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 18:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 16:27 UTC
Investigating - We are currently investigating this issue.
Jul 8, 15:39 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 17:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:45 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud in the below regions. Users may experience a brief disruption of services during the maintenance window. No action is needed once the mainteance has concluded.

Please reach out to Support@lakesidesoftware.com with any questions

Jul 2, 15:48 UTC