All Systems Operational
SysTrack Cloud Edition - Germany Operational
90 days ago
99.95 % uptime
Today
SysTrack API/UI Operational
90 days ago
99.95 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
99.95 % uptime
Today
SysTrack Cloud Edition - Americas Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Canada Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Japan Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Australia Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Insiders Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
Lakeside Cloud Edition - UK Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - UAE Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - France Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - Optum Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
SysTrack Cloud Edition - PWD Operational
90 days ago
100.0 % uptime
Today
SysTrack API/UI Operational
90 days ago
100.0 % uptime
Today
SysTrack Endpoint Connections Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Posted on Jan 19, 2023 - 12:41 UTC
Past Incidents
Jan 30, 2023
Resolved - After monitoring the situation for the past hour, we are confident that the remediation has worked. If you have any future issues, please contact Lakeside Support at support@lakesidesoftware.com.
Jan 30, 15:35 UTC
Monitoring - We have identified the problem and taken action to remediate the issue. We are no longer experiencing the elevated error. We will continue to monitor the issue for the next hour to ensure it is resolved.
Jan 30, 14:38 UTC
Investigating - We're experiencing an elevated level of API/Website errors and are currently investigating the issue.
Jan 30, 14:05 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 10:40 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 30, 09:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 08:40 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 30, 08:38 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 02:30 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 6, 20:19 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023
Completed - The scheduled maintenance has been completed.
Jan 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 19:01 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 6, 20:17 UTC
Jan 27, 2023
Completed - The scheduled maintenance has been completed.
Jan 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 6, 20:18 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved. After monitoring the situation for the past 1.5 hours, we are confident that Microsoft's Mitigation has worked. If you have any future issues, please contact Lakeside Support at support@lakesidesoftware.com.
Jan 25, 11:10 UTC
Update - We are continuing to monitor for any further issues.
Jan 25, 09:50 UTC
Monitoring - Azure Teams has remediated the issue as per the latest update.

Lakeside Services on SysTrack Cloud Edition - Germany are back to online. We are continuing to actively monitor the situation.

Tracking ID - VSG1-B90
https://app.azure.com/h/VSG1-B90/5287ef

Jan 25, 09:43 UTC
Identified - The Incident is related to Azure Global outage on Networking Services. We are monitoring the status and we are in constant touch with Azure. We will share the next update as soon possible.
Jan 25, 09:17 UTC
Investigating - We are currently investigating this issue.
Jan 25, 09:13 UTC
Identified - We are currently investigating this issue.
Jan 25, 09:13 UTC
Update - The Incident is related to Azure Global outage on Networking Services. We are monitoring the status and we are in constant touch with Azure. We will share the next update as soon possible.
Jan 25, 09:03 UTC
Investigating - Lakeside Software is currently experiencing an outage related to SysTrack Cloud Edition impacting the below regions. The outage is currently impacting core cloud services. During this outage, users will not be able to use the SysTrack cloud UI, make API calls, or use third-party integrations that depend on the API. We're actively working on identifying the root cause and will resolve the problem as soon as possible. We apologize for the inconvenience and will provide an update as soon as all services are operational.
Jan 25, 08:52 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 03:30 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 6, 20:16 UTC
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Resolved - After monitoring the situation for the past 5 hours, we are confident that the remediation has worked. If you have any future issues, please contact Lakeside Support at support@lakesidesoftware.com.
Jan 21, 01:23 UTC
Monitoring - We have remediated the issue and are going to continue to monitor closely.
Jan 20, 21:33 UTC
Identified - We have identified a potential root cause and are working on a fix. Until it is fully implemented, there might be additional intermittent service disruptions. We will update you as we learn more.
Jan 20, 20:13 UTC
Investigating - Lakeside Software is currently experiencing degraded service related to the SysTrack Cloud Edition. This is impacting the regions below. The issue is currently impacting core cloud services. Until this is resolved, users may not be able to use the SysTrack cloud UI, make API calls, or use third-party integrations that depend on the API. We're actively working on identifying the root cause and will resolve the problem as soon as possible. We apologize for the inconvenience and will provide an update as soon as all services are operational.
Jan 20, 19:07 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The upgrade will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. Once the maintenance has concluded upgrading of the agent software is recommended.

You can review release notes on the Customers Support Portal

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 6, 20:15 UTC
Jan 20, 2023
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023
Completed - The scheduled maintenance has been completed.
Jan 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 19:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The purpose of this maintenance is to apply OS and other underlying service updates to back-end servers. Your SysTrack Cloud version is not changing. The maintenance will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. No action is required once maintenance has been completed.

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 4, 15:20 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 15:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The purpose of this maintenance is to apply OS and other underlying service updates to back-end servers. Your SysTrack Cloud version is not changing. The maintenance will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. No action is required once maintenance has been completed.

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 4, 15:25 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The purpose of this maintenance is to apply OS and other underlying service updates to back-end servers. Your SysTrack Cloud version is not changing. The maintenance will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. No action is required once maintenance has been completed.

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 4, 15:23 UTC
Jan 16, 2023
Completed - The scheduled maintenance has been completed.
Jan 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 14:01 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The purpose of this maintenance is to apply OS and other underlying service updates to back-end servers. Your SysTrack Cloud version is not changing. The maintenance will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. No action is required once maintenance has been completed.

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 4, 15:24 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 03:30 UTC
Scheduled - Lakeside Software will be performing planned maintenance on SysTrack Cloud Edition. The purpose of this maintenance is to apply OS and other underlying service updates to back-end servers. Your SysTrack Cloud version is not changing. The maintenance will be performed to the below regions and components. You may experience brief disruption of services during the maintenance. No action is required once maintenance has been completed.

Please reach out to Support@lakesidesoftware.com with any questions or problems.

Jan 4, 15:18 UTC